Privacy Policy

This privacy policy sets out how FactorySuppliers.com uses and protects any information you give FactorySuppliers.com when you use this website.

FactorySuppliers.com is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

FactorySuppliers.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information when filling out our contact form.

  • name
  • contact information including telephone and email address
  • website usage data
  • other information relevant to your enquiry

We will never collect any unnecessary personal data from you and do not process your information in any other way than specified in this notice.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • To follow up with them after correspondence (email or phone enquiries)
  • Internal record keeping
  • Compliance

We never sell your personal information to anyone and only share it as outlined in this Privacy policy or when you ask us to.

Third-party disclosure

We will not sell, distribute or lease your personal information to third parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Third-party links

We do not include or offer third-party products or services on our website.

When do we collect information?

We collect information from you when you contact us by post, telephone or email, fill out a form or enter information on our site.

Access to your data

You have the right to request access to your personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.

Update of your data

We wish to keep any information that we hold about you accurate and up to date and therefore please contact us if the information we hold about you needs updating.

Delete your data

You have the right to the erasure of your personal data without undue delay.  If you would like data we hold about you deleted, please contact us by either 01458 274888 or emailing [email protected].

Do we use ‘cookies’?

We use [Google Analytics] to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

We also process personal information for certain legitimate business purposes, including providing postal communications which we think will be of interest to you. Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of those rights.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Tel: 01458 274888
Email: [email protected]
Post: Alex Austin, FactorySuppliers.com, 17 Wessex Park, Somerton Business Park, Somerton, Somerset TA11 6SB

Last Updated 23 October 2018